CARING FOR MY OM & AH APPAREL
We want you to enjoy your Om purchase for a long time! so here are our top tips to keeping it in perfect condition.
Machine wash warm, inside out, with like colours and fabrication
Only non-chlorine bleach
Do not tumble dry
Do not iron over text
Do not dry clean
PROMOTIONAL CODES & FREE SHIPPING CODES
Promotional codes cannot be combined with any other offer or promotional code. Only one code can be used on any one purchase.
For customer service enquiries please contact email@example.com Our team are available Mon - Fri (9am - 5pm)
We will get back to you as soon as possible!
*For customer orders please use our customer service email
On Demand Sustainable Production
Within the fashion industry, it is estimated that around 30% of product which is produced and printed, ends up in land fill or is destroyed before it is ever sold. At Om & Ah, we have a goal of reducing waste and becoming a sustainable brand.
We have therefore adopted a state of the art print on demand production model which sees our orders produced only after the point of sale. This helps to massively reduce waste within our business.
All of our garments are currently finished in our specialist UK production facility and shipped around the globe. Production times for orders can vary, so whilst the majority of our orders will be dispatched within 1-3 working days, some orders can be delayed for a variety of reasons which are often outside of our control. We therefore ask that you allow up to 7 working days for production and dispatch.
All orders are currently shipping from our UK facility, so please consider that there may be additional import charges depending on your location.
Shipping times can vary but are estimated below;
UK - 1-3 Working Days
Europe - 3-5 Working Days
USA - 5-10 Working Days
Rest of the world - 7-10 Working Days
What if I am not in?
A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.
We offer 14 days to return your items by from date of receiving, as long as the items are still in their original condition and tags still attached. If the order is being returned in FULL (All items) please return inside the OM dust bag they arrived in to:
Om & Ah London, Unit 2/14, Premier Park, Winsford, Cheshire, CW7 3PH, United Kingdom
(please include a note with your order number so we can quickly locate you and instructions for return/ exchange)
PLEASE ALSO ALLOW UP TO 10 WORKING DAYS FOR REFUNDS TO BE PROCESSED from the date that we receive the items back - please note we do aim to be quicker than 10 days.
Are you Interested in carrying Om & Ah London at your boutique or studio?
We now offer wholesale worldwide + we are on Faire! Please DM us for a link!
For all other wholesale enquiries please email firstname.lastname@example.org or email@example.com
Om & Ah customer service & Production is available
Monday to Friday 9 am - 5 pm (GMT)
Please contact firstname.lastname@example.org if you have any questions about your order.