FREE UK Shipping on all orders over £75!

FAQ

CONTACT US

For customer service enquiries please contact customersupport@omandah.com

Our team are available Mon - Fri (9am - 5pm)

We will get back to you as soon as possible!

 

For PR enquiries please contact:  amber@emsliecreative.com

 

 

DELIVERY

 

1) We are happy to be able to offer you the option of tracked shipping at the checkout, tracked shipping allows you to follow your order from the moment it is dispatched.

2) For UK orders 4-5 working days ( Or sooner ) delivery from date of dispatch.    (Excluding bank holidays )

3) For all Worldwide orders please allow up to 14 working days delivery from date of dispatch. ( Please note orders are dispatched promptly in the UK,  however customs can vary in each country as to how quick they release items.)

What if I am not in?

A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.

 

 

RETURNS

 

We offer 14 days to return your items by from date of receiving. 

As long as the items are still in their original condition, and tags still attached you can absolutely return it to the following address and we will issue you an exchange or refund as soon as we get the item(s) back. Please be sure to add the items to their original packaging. 

We do not accept returns on any briefs or intimate wear.

 

RETURNS ADDRESS for UK , EUROPE & AUSTRALIA ONLY 

Om & Ah London

 

Building 79
The royal ordnance depot
Weedon
Northamptonshire
Nn74ps

 

INSTRUCTIONS

1) Please include your name and order number with your return

2) If you are wanting a refund please also state this.

3 )If you are wanting an Exchange please state Exactly what you would like to swap it for (Size, colour, style & quotes)

 

WHOLESALE 

Are you Interested in carrying Om & Ah London at your boutique or studio? 

We now offer wholesale worldwide!

To view our wholesale pricing visit https://www.omandahlondon.com/pages/wholesale-form to create your wholesale account, once approved you will be able to browse all of our wholesale collections :) 

 

OFFICE HOURS

Om & Ah customer service & Production is available

Monday to Friday  9 am - 5 pm (GMT)

•Excluding Holidays

Please contact customersupport@omandahlondon.com if you have any questions about your order.