FAQ

CONTACT US

For customer service enquiries please contact uk@omandah.com.

Our team are available Mon - Fri (9am - 5pm)

We will get back to you as soon as possible!

For PR enquiries please contact:  amber@emsliecreative.com

 

DELIVERY

1) We are happy to be able to offer you the option of tracked shipping at the checkout, tracked shipping allows you to follow your order from the moment it is dispatched.

2) For UK orders 7-10 ( Or sooner ) delivery from date of dispatch.    (Excluding bank holidays )

3) For all Worldwide orders please allow up to 14 working days delivery from date of dispatch. ( Please note orders are dispatched promptly in the UK,  however customs can vary in each country as to how quick they release items.)

What if I am not in?

A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.

  

RETURNS

We offer 14 days to return your items by from date of receiving, as long as the items are still in their original condition and tags still attached. 

Please send your items to:

OM & AH 
PO Box 6610
Stratford Upon Avon
CV37 1RJ 
United Kingdom

 

WHOLESALE 

Are you Interested in carrying Om & Ah London at your boutique or studio? 

We now offer wholesale worldwide!

To view our wholesale pricing visit https://www.omandahlondon.com/pages/wholesale-form to create your wholesale account, once approved you will be able to browse all of our wholesale collections :) 

 

OFFICE HOURS

Om & Ah customer service & Production is available

Monday to Friday  9 am - 5 pm (GMT)

•Excluding Holidays

Please contact uk@omandah.com if you have any questions about your order.